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Returns & Exchanges

Final Sale Policy

Q: What does "Final Sale" mean?. A:Certain items on our website are marked as Final Sale. These items are non-returnable and non-exchangeable. Typically, items labeled as Final Sale are discontinued, and therefore, we no longer offer returns or excha

Incorrect Size/Color/Style Ordered

Q: I ordered the wrong size, color, or style, and I can no longer edit, change, or cancel my order. What should I do?. A:We understand that mistakes can happen, and we’re here to help! Here's what you can do if you've ordered the wrong size, color, o

What is your return policy?

We gladly accept returns and exchanges within 30 days from the date of purchase, as long as the items are in good condition, unwashed, undamaged, and have the original tags attached. Please note that we do not accept returns on Final Sale items, pers

Can I return embroidered items?

Embroidered items are final sale and cannot be returned. If you are planning on embroidering your items, please purchase sizes ahead of time to make sure you have the perfect fit.

How do I place a return or exchange?

If your order was placed on or before January 6, 2025, you can click here to initiate your return or exchange request. Enter the order number and the email/zip/phone associated with the order. (Domestic and International Orders)If your order was plac

How long does it take to process a return or exchange?

Returns by mailPlease allow 6-8 days for your return or exchange to be processed. We will send you an email confirmation once your refund/exchange is released. Once your refund is complete, please allow 3-5 business days for the amount to appear back

How do I place a gift return?

Currently, we do not have the option to return items as gifts. However, please don’t hesitate to reach out to our Customer Service Support team for further assistance. Our team is available to help Monday to Friday, from 6 AM to 5 PM PST. We’ll be ha

How to initiate an international exchange?

Please be informed that we do not presently have an exchange option for orders placed from outside of the United States. You can, however, submit a return and place a new order. 1) Go to this link. 2) All you need is your order number and the email a

How to initiate an international return?

We gladly accept returns and exchanges within 30 days from the date of purchase, as long as the items are in good condition, unwashed, undamaged, and have the original tags attached. Please note that we do not accept returns on Final Sale items, pers