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Returns & Exchanges

Final Sale Policy

Q: What does "Final Sale" mean?. A:Certain items on our website are marked as Final Sale. These items are non-returnable and non-exchangeable. Typically, items labeled as Final Sale are discontinued, and therefore, we no longer offer returns or excha

Incorrect Size/Color/Style Ordered

Q: I ordered the wrong size, color, or style, and I can no longer edit, change, or cancel my order. What should I do?. A:We understand that mistakes can happen, and we’re here to help! Here's what you can do if you've ordered the wrong size, color, o

What is your return policy?

We are happy to accept returns and exchanges for items in good condition, unwashed, undamaged, unworn, and with original tags attached. Please be aware that Final Sale items, personalized or embroidered products, and gift wrapping are not eligible fo

Can I return embroidered items?

Embroidered items are final sale and cannot be returned. If you plan to have your items embroidered, we recommend purchasing and trying on sizes in advance to ensure the perfect fit. Once an item is embroidered, we are unable to restock it.

How do I place a return or exchange?

Click here to submit your return or exchange request. Enter the order number and the email/zip/phone associated with the order. (Domestic and International Orders) While returns normally take 6–8 business days to process completely, please note that

How long does it take to process a return or exchange?

We recently completed a major transition from one warehouse to another. While this move is an effort to improve our long-term efficiency, it has unfortunately caused a temporary slowdown in our returns processing. We sincerely apologize for this inco

How do I place a gift return?

Click here to return an order that was received as a gift. Follow the link Start a return or claim for a gift to process your request. In case you encounter any issues with processing your request, we are here to help!. Phone: 844-452-2688 Email: sup

How to initiate an international return/exchange?

Click here to submit your return or exchange request. Enter the order number and the email/zip/phone associated with the order. (Domestic and International Orders) Please note that all exchange requests are subject to the availability of the item req

What is Redo

Redo is an optional add-on available at checkout that provides both free return shipping and package protection for your order. By purchasing Redo with your order, you will receive:. Free Returns with Redo. When you opt-in for Redo at checkout, your