How to initiate an international return/exchange?Updated 6 hours ago

Click here to submit your return or exchange request. Enter the order number and the email/zip/phone associated with the order. (Domestic and International Orders) 

Returns take 6-8 days to be fully processed. Once your return is received, we will release your refund/exchange and email you accordingly.

Please note that all exchange requests are subject to the availability of the item requested. We’re able to process even exchanges for the same style in a different size or color, based on availability.

If you are exchanging for an item of higher value, the new item will only be released once the invoice for the price difference has been paid.

Your returned order will typically arrive at our return center within 6–8 business days. If you'd like an update on your exchange request, feel free to reach out to our support team via chat, email, or phone.

 Phone: 844-452-2688
 Email: [email protected]
 Hours: Monday–Friday, 6 AM – 5 PM PST

Return Policy:

We gladly accept returns and exchanges within 30 days from the date of delivery, as long as the items are in good condition, unworn, unwashed, undamaged, and have the original tags attached. Please note that we do not accept returns on Final Sale items, personalized or embroidered products, or gift wrapping. A $7.99 shipping and handling fee will be deducted from all returns. If you added Redoat checkout for that order, your return will qualify for free return shipping.