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Returns & Exchanges

Final Sale Policy

Q: What does "Final Sale" mean?. A:Certain items on our website are marked as Final Sale. These items are non-returnable and non-exchangeable. Typically, items labeled as Final Sale are discontinued, and therefore, we no longer offer returns or excha

Incorrect Size/Color/Style Ordered

Q: I ordered the wrong size, color, or style, and I can no longer edit, change, or cancel my order. What should I do?. A:We understand that mistakes can happen, and we’re here to help! Here's what you can do if you've ordered the wrong size, color, o

What is your return policy?

We are happy to accept returns and exchanges for items in good condition, unwashed, undamaged, and with original tags attached. Please be aware that Final Sale items, personalized or embroidered products, and gift wrapping are not eligible for return

Can I return embroidered items?

Embroidered items are final sale and cannot be returned. If you are planning on embroidering your items, please purchase sizes ahead of time to make sure you have the perfect fit.

How do I place a return or exchange?

We are happy to accept returns and exchanges for items in good condition, unwashed, undamaged, and with original tags attached. Please be aware that Final Sale items, personalized or embroidered products, and gift wrapping are not eligible for return

How long does it take to process a return or exchange?

Returns by mailPlease allow 6-8 days for your return or exchange to be processed. We will send you an email confirmation once your refund/exchange is released. Once your refund is complete, please allow 5-7 business days for the amount to appear back

How do I place a gift return?

Currently, we do not have the option to return items as gifts. However, please don’t hesitate to reach out to our Customer Service Support team for further assistance. Our team is available to help Monday to Friday, from 6 AM to 5 PM PST. We’ll be ha

How to initiate an international exchange?

Please be informed that we do not presently have an exchange option for orders placed from outside of the United States. You can, however, submit a return and place a new order. 1) Go to this link. 2) All you need is your order number and the email a

How to initiate an international return?

We gladly accept returns and exchanges within 30 days from the date of delivery, as long as the items are in good condition, unwashed, undamaged, and have the original tags attached. Please note that we do not accept returns on Final Sale items, pers