If you receive a damaged or defective item, please contact our customer service team immediately, and we'll assist you with a replacement or refund.In order to continue improving our products, please complete the following so our Product Development
We gladly accept returns and exchanges within 30 days from the date of delivery, as long as the items are in good condition, unwashed, undamaged, and have the original tags attached. Please note that we do not accept returns on Final Sale items, pers
We gladly accept returns within 30 days from the date of delivery, as long as the items are in good condition, unwashed, undamaged, and have the original tags attached. Please note that we do not accept returns on Final Sale items, personalized or e
You can use your referral code the moment you receive it in your email. Image Caption. Only one referral code can be applied to an order. Note: If you have been referred by a friend, your referral coupon applies to a minimum purchase of $75.
Thanks so much for reaching out to us! We are always looking for new ambassadors. Can you please fill out this form and our influencer coordinator will get back to you. Thank you again, and have a great day!
Looking to place your very first order with Jaanuu? Sign up for our mailing list with your email, and we'll send you a unique code to get 15% off your first order! We'll also keep you posted on upcoming sales and other offers. Please note: Coupon cod
Q: How are gift cards delivered to customers?A: Gift cards are sent directly to the customer's email.Q: How can customers access their gift card code?A: Customers can access their gift card code in the email they receive.Q: How can the gift card be u
Only one promo can be applied to an order. Offers cannot be combined or stacked.
Discounts apply only to non-sale items and are not valid on sale items, masks, gift cards, or embroidery. Promo codes cannot be used for gift wrapping or final sale items. Please note, promotions cannot be combined or stacked.
Gift Card Information:. After purchasing a gift card, it will be sent to the recipient’s email address on the specified delivery date, including a redemption code. The recipient can access the gift card code directly from the email and use it by ente
You can refer your friends by going to the "Share and Get $25" page. Here's the link: https://www.jaanuu.com/share. Kindly add their info and they will receive an email from us!. For successful referrals, the person you refer should be:. When these t
To receive store credit, you must first create an account. Once the account is created, you will be able to receive store credit, which will automatically apply to your order at checkout.