Earn rewards every time you shop!. Sign UpCreate an account and start earning points. Earn PointsGet points with every order. RedeemUse your points for exclusive rewards. Click below to learn how to earn points and unlock member benefits.Become a mem

<h3 data-start="92" data-end="130" id="isPasted">What is our Loyalty Program?</h3>Earn rewards every time you shop!Sign Up Create an account and start earning points.Earn Points Get points with every order.Redeem Use your points for exclusive rewards. Click below to learn how to earn points and unlock member benefits. <a href="https://www.jaanuu.com/pages/loyalty-rewards">Become a member!&#xA0;</a>

Jaanuu Loyalty Program

How do I join the loyalty program?Simply sign up to create an account and start earning rewards right away!. How can I earn points?You can earn points by signing up, making purchases, and more. Check out all the ways to earn points listed above. How

How do I join the loyalty program? Simply sign up to create an account and start earning rewards right away!How can I earn points? You can earn points by signing up, making purchases, and more. Check out all the ways to earn points listed above.How do I redeem my points? Log in and visit your Loyalty page to redeem points for rewards. You can also apply your points directly at checkout for instant savings.How much are my points worth? Every 100 points = $1, which can be redeemed easily at checkout.Where can I see my points balance? Log in to your account &#x2014; your points balance will be displayed at the top of the page.Do my points expire? Points expire after 12 months if there&#x2019;s no account activity during that time.Do my rewards expire? Once activated in your account, rewards do not expire.What happens to my points if I return a purchase? If you return an item, the points earned from that purchase will be deducted from your account balance.When do I get my birthday gift? You&#x2019;ll receive your birthday gift on your birthday! If your birthday is within one day of entering it, your birthday points will be awarded the following year.I forgot to use my points at checkout. Can I apply them afterward? Unfortunately, points cannot be applied retroactively once a purchase has been completed.<hr>

Loyalty Program - Frequently Asked Questions

We are always looking for new ambassadors. Can you please fill out this form and our influencer coordinator will get back to you: Ambassador Application. Thank you again, and have a great day!

We are always looking for new ambassadors. Can you please fill out this form and our influencer coordinator will get back to you: <a href="https://docs.google.com/forms/d/e/1FAIpQLSel0O2cjpwJDgvEhnEWQun-lRl0IS-mtZH49JmjRdQ3BK5Lnw/viewform" rel="noopener noreferrer" target="_blank">Ambassador Application</a>&#xA0;Thank you again, and have a great day!

How to become a Jaanuu ambassador?

1. Can I get the same discount again or receive a higher discount?. Once the code is used, most of the discount codes cannot be reused. Our discount codes are limited-time offers and are typically sent to our customers via email or SMS. We do not hav

<h3 data-end="89" data-start="50" id="isPasted"> </h3>1. Can I get the same discount again or receive a higher discount?Once the code is used, most of the discount codes cannot be reused. Our discount codes are limited-time offers and are typically sent to our customers via email or SMS. We do not have the ability to offer higher discounts outside of these promotions.<hr data-start="415" data-end="418">2. How can I get notified about future discounts or special offers?We recommend signing up for our mailing list if you haven&#x2019;t already. By subscribing, you will receive email notifications when we run special promotions, discounts, or savings offers for our customers.<hr data-start="696" data-end="699">3. Are there any discount codes available right now?At this moment, we do not have any ready discount codes available. However, by staying subscribed to our mailing list, you&apos;ll be the first to know when new offers become available.<hr data-start="941" data-end="944">4. How can I sign up for your mailing list?To sign up for our mailing list, simply visit our website and enter your email address in the subscription section. This will ensure you receive the latest updates and offers directly in your inbox.<hr data-start="1195" data-end="1198">5. Are there other ways I can save on my purchase?While discount codes are limited-time offers, we always have ongoing promotions or sales available on our website. Be sure to check out our current deals or sign up for our mailing list to stay informed about the latest savings.Additionally, we have a loyalty program where every purchase you make earns points that can be redeemed for discounts on your next order. We also offer a referral program, where you can share a $25 discount with a friend. For each friend who places their first order with us, you&#x2019;ll receive a $25 discount code for your next purchase.&apos;<hr data-start="1812" data-end="1815">6. Can I apply multiple discount codes on one order?Typically, only one discount code can be applied per order. If you have any questions or need help, feel free to reach out to our support team.<hr data-start="2020" data-end="2023">

Discount Codes and Offers

Customer Service Hours We are open Monday to Friday from 6 AM to 5 PM PST. If you need assistance outside of these hours, feel free to send us an email at support@jaanuu.com, and we'll get back to you as soon as possible.

You can call us during our business hours. If we’re unavailable, please leave us a voicemail, and we’ll get back to you as soon as possible.

jaanuu

Jaanuu Premier Loyalty Program

Extended Holiday Return Policy

Why did duties and taxes change?

Why are you not shipping to the UK and AU anymore?

How long will it take to ship to Canada?

Do you offer free shipping within the US?

What is the holiday shipping schedule?

Where does Jaanuu ship?

What are my shipping options?

Do you ship to DPO/AE/APO addresses?

How much does it cost to ship to Canada?

My order was returned to sender

How long will it take for my order to arrive?

How can I track the status of my order?

Order confirmation

Order was delivered but not received

Important Update: Continued Shipping to Canada Amid Potential Postal Strike

Lost, Stolen, or Damaged Package? Redo Has You Covered

Holiday Shipping Update – 2025

Order and Shipping

Final Sale Policy

Incorrect Size/Color/Style Ordered

What is your return policy?

Can I return embroidered items?

How do I place a return or exchange?

How long does it take to process a return or exchange?

How do I place a gift return?

How to initiate an international return/exchange?

What is Redo

No Printer for your return label? No Problem!

Returns & Exchanges

Do you have a size chart for petite, short, or tall individuals?

What Size Should I Order?

Are your sizes consistent across all product lines?

Are your sizes inclusive, catering to a diverse range of body shapes?

Do your sizes run small or large?

Do you offer different rises?

What is the measurement difference between sizes?

Do you offer custom sizing for individuals with unique requirements?

Do you offer tailoring services?

Are maternity sizes available for expecting mothers?

Does the size guide on the website refer to body measurements or the product/fabric measurements?