Jaanuu Premier is our loyalty program which allows customers to earn points with every qualifying purchase and enjoy additional members-only benefits. Points can be exchanged for discounts on future purchases. The more you spend, the higher your prog
Simply opt in to the loyalty program on your Account page here. If you don’t have an account with Jaanuu yet, you’ll be able to opt in to the loyalty program when you create an account. Once you opt in to the program, you’ll be able to access your Ja
You can earn points with every online purchase you make—the higher your tier, the more points you’ll get for every dollar spent. Points per purchase are determined by your tier and the amount spent after discounts and promotions (shipping and taxes a
You can redeem your points when you log in to your Jaanuu account. Find your points here, and you’ll have the option to choose how many points you'd like to redeem. You will then receive a discount code equivalent to the points redeemed, which you ca
Yes—points expire one year from the date they are awarded.
At this time, we are unable to transfer points or rewards between multiple accounts. Please note that customers are restricted to only one Jaanuu Premier membership per person.
Your tier is determined by how much you spend (excluding discounts, taxes, and shipping) within a 12-month period, starting from the day you opt in to the program. The Member tier requires no minimum spend, while Insider requires a $130 yearly spend,
Even if you end up returning or exchanging items from your order, you will still get to keep any loyalty points earned from that order! You will not lose earned points if you return items. Exchanges will not earn more points. If you use points toward
You are limited to fifteen (15) total orders per year that can earn loyalty program points. Points will be applied to the first fifteen orders made; you do not get to choose which orders earn points and which do not.
For a limited time, we will award points earned from 2023 purchases to customers who sign up before February 28, 2024. Points will be calculated based on the amount of spend for each 2023 purchase after discounts and promotions (shipping and taxes no
Yes, points will be rewarded right away after a purchase or completed action. Please note, if you cancel your order, the points will be deducted from your account.
We’d love to keep you with us, but if you would like to leave Jaanuu Premier and its perks behind, please reach out to our Customer Service team via the live chat on-site or email at [email protected].
Not a problem! Please reach out to our Customer Service team via the live chat on-site or email at [email protected]. You can also view our full Terms and Conditions here.
We are always looking for new ambassadors. Can you please fill out this form and our influencer coordinator will get back to you: https://forms.gle/upx16HTtosVyfXHVA. Thank you again, and have a great day!
Q: When will my birthday points be added to my account?. Birthday points (500 pts) will be added to your account 30 days after your actual birthday. As part of our security and protection measures, our system prevents the addition of points within 30
1. Can I get the same discount again or receive a higher discount?. Once the code is used, most of the discount codes cannot be reused. Our discount codes are limited-time offers and are typically sent to our customers via email or SMS. We do not hav