What is RedoUpdated 2 hours ago

Redo is an optional add-on available at checkout that provides both free return shipping and package protection for your order.

By purchasing Redo with your order, you will receive:

• Free Return Shipping – If you need to return an item for an exchange, refund, or store credit, your return shipping label is covered.
• Package Protection – If your package is lost, stolen, or damaged in transit, you can submit a claim, and upon approval, receive a same-item replacement at no extra cost.

Free Returns with Redo

When you opt-in for Redo at checkout, your return shipping label is included, allowing you to return any eligible item(s) for FREE within our return policy guidelines.

If you do not purchase Redo, you can still return your items, but you will be responsible for the cost of the return shipping label which is $7.99. 

• Redo applies to all items in your order except for final sale items or embroidered items—you do not need to purchase it for each item.
• Returns must be initiated within 30 days from the delivery date, and items must be in new, unworn, and unwashed condition with all original tags attached.
• Final-sale and discounted items are not eligible for returns.

For full return guidelines, please refer to our Return Policy.

Package Protection with Redo

When you purchase Redo at checkout, your package is protected against loss, theft, or damage during shipping.

If your package is:

• Lost or Stolen – Submit a claim, and upon approval, you will receive a replacement item at no extra charge.
• Damaged in Transit – If your item arrives damaged, file a claim, and if approved, you will receive a replacement item for free.

Claims must be submitted within 30 days of the delivery date.

Replacements are subject to product availability. If the item is out of stock, you may be offered a store credit or refund.