Customer Service Hours We are open Monday to Friday from 6 AM to 5 PM PST. If you need assistance outside of these hours, feel free to send us an email at support@jaanuu.com, and we'll get back to you as soon as possible.

You can call us during our business hours. If we’re unavailable, please leave us a voicemail, and we’ll get back to you as soon as possible.

JAANUU

JAANUU ships to the following countries and territories only:
<ul>
 <li>All 50 U.S. states</li>
 <li>Guam</li>
 <li>Puerto Rico</li>
 <li>U.S. Virgin Islands</li>
 <li>Canada</li>
 <li>New Zealand</li>
 <li>Japan</li>
 <li>South Korea</li>
 <li>India</li>
 <li>Singapore</li>
 <li>Indonesia</li>
</ul>
We do not currently ship to any countries or territories not listed above. If your country is not on this list, we are unable to fulfill your order at this time.
Note: Shipping to the UK and Australia is currently suspended as we update our carrier services.
<h3 id="international-free-shipping-thresholds">International Free Shipping Thresholds</h3>
For international orders shipped via our Passport shipping partner, free shipping applies when your order meets the following minimums:
<table style="margin-right: calc(40%); width: 60%;"><thead><tr><td>Country</td><td>Free Shipping Threshold</td></tr></thead><tbody><tr><td>Canada</td><td>Orders over $145 CAD</td></tr><tr><td>New Zealand</td><td>Orders over $285 NZD</td></tr><tr><td>Japan</td><td>Orders over &#xA5;27,000 JPY</td></tr><tr><td>South Korea</td><td>Orders over &#x20A9;250,000 KRW</td></tr><tr><td>India</td><td>Orders over &#x20B9;32,500 INR</td></tr><tr><td>Singapore</td><td>Orders over $225 SGD</td></tr><tr><td>Indonesia</td><td>Orders over Rp. 2,750,000 IDR</td></tr></tbody></table>
 
Shipping timeframes outside the U.S. may vary. Once your order ships, you&apos;ll receive tracking details via email so you can easily stay updated on its progress.
For domestic U.S. orders, free standard shipping applies to orders over $50 USD. For domestic group orders, free shipping applies to orders over $75 USD.

JAANUU ships to the following countries and territories only:. We do not currently ship to any countries or territories not listed above. If your country is not on this list, we are unable to fulfill your order at this time. Note: Shipping to the UK

Where does Jaanuu ship?

Order and Shipping

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Important Update: Continued Shipping to Canada Amid Potential Postal Strike

Lost, Stolen, or Damaged Package? Redo Has You Covered

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No Printer for your return label? No Problem!

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Save 15% with Student Verification

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How to edit or cancel your order

International Free Shipping Thresholds

Country	Free Shipping Threshold
Canada	Orders over $145 CAD
New Zealand	Orders over $285 NZD
Japan	Orders over ¥27,000 JPY
South Korea	Orders over ₩250,000 KRW
India	Orders over ₹32,500 INR
Singapore	Orders over $225 SGD
Indonesia	Orders over Rp. 2,750,000 IDR

Where does JAANUU ship?Updated 9 days ago

International Free Shipping Thresholds