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Where can I find my order history?Updated 9 days ago

To view your order history, log in to your Jaanuu account using your email. A one-time passcode will be sent to you to access your account.

You can find your order history under the Account/Orders page. Here is the link.

Please note: Orders placed before January 6 are no longer accessible due to a system update. If you need help retrieving orders before January 6, please contact us, and we’re happy to assist!


For any assistance, feel free to contact us via chat, email, or phone:

:telephone_receiver: Phone: 844-452-2688
:e-mail: Email: [email protected]
:clock3: Hours: Monday–Friday, 6 AM – 5 PM PST 


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