Customer Service Hours We are open Monday to Friday from 6 AM to 5 PM PST. If you need assistance outside of these hours, feel free to send us an email at support@jaanuu.com, and we'll get back to you as soon as possible.

You can call us during our business hours. If we’re unavailable, please leave us a voicemail, and we’ll get back to you as soon as possible.

JAANUU

Due to the increased order volume from our Labor Day Sale, orders may take approximately&#xA0;1&#x2013;2 additional business days to process before shipping. We will continue processing and shipping orders throughout the&#xA0;Labor Day weekend to help get your order on its way as quickly as possible. We appreciate your patience and understanding, and we&#x2019;re grateful for your support during our Labor Day Sale! Have a question or need assistance? Our Customer Service Team is here to help! You can reach us by email, phone, or chat, and we&#x2019;ll be happy to assist you. <img alt=":telephone_receiver:" data-stringify-type="emoji" src="https://attachments.gorgias.help/Oro0V7LWvQO29d83/hc/lrg3N7AJ5LxDnR8K/2026090415-8f3c4478-08fc-46da-be6b-1ad22f5f9bed-f01d8848-20d4-40e2-9bf3-f1cfb257fba7.png" class="fr-fic fr-dii"> Phone: <a href="tel:8444522688" target="_blank" data-sk="tooltip_parent" data-stringify-link="tel:8444522688" rel="noopener noreferrer" style=" text-decoration: none;">844-452-2688</a> <img data-fr-image-pasted="true" alt=":e-mail:" data-stringify-emoji=":e-mail:" data-stringify-type="emoji" src="data:image/png;base64,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" class="fr-fic fr-dii"> Email: <a href="mailto:support@jaanuu.com" target="_blank" data-sk="tooltip_parent" data-stringify-link="mailto:support@jaanuu.com" rel="noopener noreferrer" style=" text-decoration: none;">support@jaanuu.com</a> <img data-fr-image-pasted="true" alt=":clock3:" data-stringify-emoji=":clock3:" data-stringify-type="emoji" src="data:image/png;base64,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" class="fr-fic fr-dii"> Hours: Monday&#x2013;Friday, 6 AM &#x2013; 5 PM PST

Due to the increased order volume from our Labor Day Sale, orders may take approximately 1–2 additional business days to process before shipping. We will continue processing and shipping orders throughout the Labor Day weekend to help get your order

Labor Day Sale 2026 – Shipping & Processing Update

Order and Shipping

Why did duties and taxes change?

Why are you not shipping to the UK and AU anymore?

What is the estimated delivery time for orders to Canada?

Do you offer free shipping within the US?

Where does JAANUU ship?

What are my shipping options?

Do you ship to DPO/AE/APO addresses?

My order was returned to sender

How long will it take for my order to arrive?

How can I track the status of my order?

Order confirmation

Order was delivered but not received

Important Update: Continued Shipping to Canada Amid Potential Postal Strike

Lost, Stolen, or Damaged Package? Redo Has You Covered

Missing & Lost Package Policy

Shipping Rates

JAANUU Loyalty Program

Loyalty Program - Frequently Asked Questions

How to become a JAANUU ambassador/affiliate?

Discount Codes and Offers

JAANUU Premier Loyalty Program

Final Sale Policy

Incorrect Size/Color/Style Ordered

What is your return policy?

Can I return embroidered items?

How do I place a return or exchange?

How long does it take to process a return or exchange?

How do I place a gift return?

How to initiate an international return/exchange?

No Printer for your return label? No Problem!

Returns & Exchanges

Do you have a size chart for petite, short, or tall individuals?

What Size Should I Order?

Are your sizes consistent across all product lines?

Are your sizes inclusive, catering to a diverse range of body shapes?

Do your sizes run small or large?

Do you offer different rises?

What is the measurement difference between sizes?

Do you offer custom sizing for individuals with unique requirements?

Do you offer tailoring services?

Are maternity sizes available for expecting mothers?

Does the size guide on the website refer to body measurements or the product/fabric measurements?

Labor Day Sale 2026 – Shipping & Processing UpdateUpdated 2 hours ago