How can I track the status of my order?Updated 2 months ago

To track your order, log in to your Jaanuu account using your email. You will receive a one-time passcode to log in.

Once logged in, go to Account / Orders where you will find the order information, including the tracking details.

We also send a shipping confirmation email to the email address associated with your order. The subject will be "Your order has shipped," and the email will include either the tracking details or a link to easily track your order.

Note: If you have pre-ordered an item, please refer to the ship date provided on your order confirmation. Once it ships, you will receive an email with a tracking number.