At JAANUU, we work hard to ensure our product photos represent each color as accurately as possible. However, slight differences between the color you see on our website and the product you receive can sometimes occur.

Why can colors look different?

A few factors can affect how colors appear, including:

• Device settings: Screen brightness, display quality, and color settings on your phone, tablet, or computer can change how colors are displayed.
• Viewing environment: The lighting around you—whether natural daylight, warm indoor lighting, or cool LED lighting—can influence how a color looks in person.
• Photography lighting: The lighting used during our photoshoots may make certain colors appear slightly brighter or lighter than they do in everyday lighting.

While we strive to provide accurate product images, colors may appear slightly different depending on these factors.

Need help?

If the color of your item isn't what you expected, we're here to help. Please reach out to our Customer Support team, and we'll be happy to review your concerns and assist you with the next steps to find the best possible resolution.

📞 Phone: 844-452-2688
📧 Email: [email protected]
🕒 Hours: Monday–Friday, 6 AM – 5 PM PST