Please note - Unfortunately we do not cover the return shipping for international orders. To process a return, follow these steps:
1) Go to this link: https://www.jaanuu.com/my-account/guest_order
2) Create an RMA number.
3) Write the RMA # on top of your package. Alternately, you can attach your order invoice.
4) Return the package to the address below:
c/o XB USA Warehouse
2675 Customhouse Ct. Suite A
San Diego, CA 92154
Once it is received, we'll process your refund or store credit and notify you via email accordingly.