In order to find where your order is, please follow the below instructions.
Order details are available under the “My Account” section, but we also email you with a tracking number as soon as your package ships.
To check on your Jaanuu order status, please follow the steps below:
- Log in to your Jaanuu account by entering your email and password here.
- Click on "My Orders" located under Account Info.
If you checked out as a Guest:
Order details will be available under “My Orders” section located at the top right of the homepage. You will be able to track your order and/or write a review by entering your order number and email address.
- Click here.
- Enter your order number and email address.
Note: If you have pre-ordered an item, please refer to the ship date provided on your order confirmation. Once it ships, you will receive an email with a tracking number.
