U.S. Customers may choose from two easy ways to return and exchange.
Free, In-person returns and exchanges
You can return any of your items at one of the thousands of Happy Returns locations across the country.
- Click here and enter your order number and the zip code associated with your order.
- Obtain your QR code for a contact-free drop-off
- simply bring your items to the location of your choice and your refund will be initiated immediately.
Please note- currently our exchanges are limited to the exchange of sizes and colors within the same style. We cannot exchange for other styles. If you would like to exchange for another style, please select store credit for your return. Once your return is processed, store credit will be added to your account allowing you to purchase the desired product.
Free returns and exchanges by mail
Please click here to initiate your return or exchange by mail.
As soon as the return label is scanned, your request will be processed. Kindly allow 1-2 business days for processing exchange orders and 3-6 business days for delivery.
Please note: All embroidery items are final sales and cannot be returned. We cannot make any changes to your order once it's processed or shipped. Please ensure that all information is correct before placing an order.
